Information System Management and Zimbabwe Manufacturing Firms Performance. A Structural Equation Modeling Analysis

There has been extensive research on how information communication technology (ICTM) management competencies might increase operational effectiveness. This study examined the impact of ICT internal operations a business, blending resource-based view (RBV) and dynamic capabilities theory (DCT) perspectives. The analyses in cover support for decision-making abilities Harare's manufacturing firms' performance (OPF). Sustainable competitive advantage (SCA) is mediator model to enhance firm's performance—data from 201 managers employed by firm informed findings. hypotheses were tested using structural equation modelling (SEM) that was analysed SPSS version 24 AMOS 21. results reveal investment should be linked core maximise value. also indicate effective significantly impacts business helping firms achieve sustainable advantage. contributes literature combining RBV DCT perspectives explore performance. paper recommends Zimbabwe invest more compete effectively global markets.